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Aug 2, 2015

Calendar of Departmental Examinations scheduled to be held in the year 2015

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Grade pay system might be abolished in Seventh Pay commission

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Seventh Pay commission to submit its report in August 2015, Grade pay system might be abolished

no-grade-pay-final

Aug 1, 2015

Department of posts to hold Children's Day 2015 stamp design competition

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MANGALURU: Department of Posts is holding Children's Day 2015 Stamp Design Competition on the theme 'A Day in the Rains'. Any Indian citizen aged less than 18-years may participate. The design, an original work, could be in ink, water or oil colours or any other medium. The design should be sent without being folded through speed post only in A4 size envelope. 

Participants should mention stamp design contest on the contest envelope. Selected designs may be considered for use on stamps or other philatelic material. The prize for first, second and third places is Rs 10,000, Rs 6,000 and Rs 4,000 respectively. 

Entries should be sent to office of ADG (Philately), room # 108(B), Dak Bhawan, Parliament Street, New Delhi on or before August 31. Log on to www.indiapost.gov.in and refer to notification for Children's Day 2015 Stamp Design contest.

Source : Times of india

Change Begins with You... India Post

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We appreciate our Change Agent Network for their efforts!!!


India Post Change Management 

Antivirus Solution : Project Management System

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Anti Virus Solution

Why Antivirus ?
The Department has implemented a comprehensive Anti Virus Software Solution across all computing environments, including end-user desktops/laptops. for protection against the threat of viruses and spams.
For more information, Please visit http://www.indiapost.gov.in/it_modernisation_cm/
For any query, Please write to us at connect.indiapost.cm@gmail.com

Download Original Image with high quality


Useful tool for Counter PAs to calculate Rebate, Default Fee and ST on PLI and RPLI

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Download Counter Assistant Tool


Designed by,
Sooraj KS, PA, Chalakudi HPO, Kerala Circle,PIN 680307.
 Send your suggestions to sooraj007ks@gmail.com

Expected DA from July 2015′ is finalized as hike by 6%.

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AICPIN for the month of June 2015 – Expected DA July 2015 finalized

  • 3 Points increased and pegged at 261.
As per the press release of Labour Bureau today, the All India Consumer Price Index (IW) is increased by three points from the existing level and stands at 261.

So, ‘Expected DA from July 2015′ is finalized as hike by 6%.

Jul 31, 2015

Legacy Pending COD articles Report in Parcel Net Website

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Pending COD Articles - Office Level

1.The COD Parcels returned to Sender and delivered as Non-COD by RTS offices are excluded in order to avoid data entry again. 
2. The COD parcels for which delivery event is received by Parcelnet, But not received in ePayment are added, as these articles are also blocked in ePayment server.
3. The Legacy COD Parcels i.e., COD Parcels booked upto 30-04-2015 are taken into account for this report 

Procedure to Login into Parcel Net


  1. Go to https://services.cept.gov.in/ParcelNet/
  2. Enter the Login credentials then click on login button.
  3. Click on COD Reports then select Legacy Pending COD Articles to view the Pending COD articles in All India Level, Circle Level, Region Level, Division Level or Office Level.

Free Tool for Exporting Data from SQL Database to Excel

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SQL NirYat - Free Tool for Exporting Data from SQL

This is Free Tool for Exporting Data from SQL Database to Excel

Features SQL NirYat

  1. Auto transform all SQL Query Data into Excel at once
  2. Tested for 100 SQL statement within 2 Min
  3. Can produce Stored Procedure output into Excel 
  4. Each SQL Query can be stored in each sheet of Excel
  5. Local , Intranet and Web SQL Server connectivity
  6. Independent of any SQL Server version , So work on all
  7. Excel Output will be formatted with heading, Freeze Pane  and proper indentation
  8. Multiple sheet support

Download


Electronic Clearing System in DOP Finacle

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Finacle : Electronic Clearance System

  1. ECS is the process through which  settlement takes place between post office and Banks involved in the process as a part of Finacle payment system capabilities, supports settlements without physical instruments.
  2. ECS in simple terminology can be descirbed as transfer of amount from post office to bank through electonic media.

Features of Electronic Clearing System

  • ECS supports both inward and outward transaction processing in electronic form
  1. Outward debit(Future)
  2. Outward credit
  3. Inward debit(Future)
  4. Inward credit  
  • The process of electronic clearing is similar in all aspets with that of cheque based clearing excpet it is in the form of electronic insrtuctions instead of cheques
  • ECS also follows the Net settlement approach
  • Facilitates collection of charges(if any) from customers through ECS.
  • The data is processed at the Service Post Office level on behalf of all the Post Offices attached to the service Post Office.

Download / View Full Documents 



PPF ''Transfer In'' from Bank or Non-CBS Post office : DOP Finacle

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PPF – Transfer In Process

Create CIF ID if already not available.
Use CPPFAO menu to open a new PPF account.
Function Code - Open
CIF ID - Required CIF
GO



After GO the following Screen Appear



A/c Opening Date -
Mode of operation -
Account Document Received- Yes
PPF Maturity Date -
Account Opening Mode - Transfer
Old PPF Account Number -
Old PPF Bank Branch Detail -
A.T. Number -
Document Detail -
Nomination Detail -
GO
  1. Verify the account opening using CPPFAV menu in Supervisor login. 
  2. The text file has to be generated from the excel sheet. Excel sheet should contain all the transactions of the PPF account and the balance should be checked. 
  3. The field 'Financial Year End Balance Identifier' should be selected as YES only for the last transaction of a financial year. For all other transactions, it should be selected as NO. 
  4. The fields 'Transaction Date' / 'Value Date' should be in mm/dd/yyyy format only.
  5. Do not change the account no. of this file because there is no need of its change required and click on Generate File button to generate the text file. Excel template is attached with this mail.
  6. In Counter PA login, select HTRFTOUN menu. Select the text file generated. In 'Destination Directory' field, give dop
The following screen appears


The message 'File uploaded successfully' will be displayed.
Then, select CTUPLD menu. Enter the account number and then enter the file name ( TRFRINDET-3000365919.TXT). The message 'Data uploaded successfully' will be displayed.
The following screen appears


After this process, login as Supervisor and select CTPROC menu. Select 'Verify' and enter the account number. Transactions will be displayed. Click on SUBMIT.
The following screen appears


Again login as PA and select CTPROC menu. Select 'Process' and enter the account number. Transactions will be displayed. Click on SUBMIT. A screen showing the transaction id details will be displayed.


Then, check the current year transactions in HACLI menu and previous year transactions in CTINQ menu.

Download PPFTRIN file from given icon


  • Before creating the text file, the date format of the system should be changed as mm/dd/yyyy.
  • Open PPFTranIn file and enable the content of security before data entry as shown in images.

Opening A individual Minor Account Age more than 10 Year : Finacle Solution

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In Finacle Date of Birth is mandatory Field. If Age is less than 18 years, The Account is treated as Minor and Guardian CIF becomes necessary in Account opening. According to POSB rules A child, age of 10 years can open the Account self. The following steps are to be taken in this condition.
  1. There is no need to fill the Guardian Detail in AOF
  2. Signature and Photo of Minor should be pasted in AOF.
  3. First Create Minor CIF and write this CIF ID in AOF as Depositor CIF
  4. In Guardian Detail, Please use unique Guardian CIF 300668762.
  5. The mode of operation should be ''self''
  6. CPC will use the Minor CIF ID in Datacap.
  7. Note :- The Unique Guardian CIF ID Shows following Details:-

Last Name/Short Name - GUARDIAN
DOB - 01/07/1960
Document Type - ADPRF with unique ID 3 Dec 2014 email.
Document Code - PSBID
Nationality - Indian
Tax Deduction At Source - NOTAX

Jul 30, 2015

7 day State Mourning for Dr.Kalam’s demise – Central Govt Offices to remain open

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7 day State Mourning for Dr.Kalam’s demise – Central Govt Offices to remain open – no holiday announced
As a mark of respect to the departed dignitary Dr.A.P.J. Abdul Kalam, former president of India, seven days of state mourning will be observed throughout India from July 27, 2015 to August 2, 2015.

However, all central government offices will remain open and no holiday has been declared.

During the period of state mourning, the national flag will fly at half-mast on all buildings throughout the country where it is flown regularly and there will be no official entertainment.

Solution for eMO Root Element is Missing in DOP

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eMO Root Element is missing error and Solution

In Some times, while execute the eMO Communication Module the above error message shown in the module like as Root element is missing. contact your system administrator.
The error noticed when configuration file was corrupted.

 Solution

The above error can be recovered by System Administrator. The SA have to visit that post office and generate the configuration file with server name, the same may be replaced with original file. 

Configuration Generator available in PoTools.

Now,

eMO Cofig file generator Tool is available in the below link.

Just Download Config generator Tool using below link and Install the same to create configuration file with the assistant of SA concerned.

  1. Download and Install the above Tool will generate the Configuration file.
  2. Once Installation over, the configuration window will automatically opened and ready to receive the server name of Communication module.
  3. Enter the Server Name and Press Enter to make changes in Configuration files.

Guideline for registering eMO related problems in HDMS

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eMO ticket registration process modified in HDMS

On the basis of experience gained from the Help Desk Management System (HDMS), the problems in e-MO are broadly categorised into six categories.
  1. Not transmitted
  2. Not received
  3. Not paid
  4. Not redirected
  5. Not returned
  6. Others
The Centre for Excellence in Postal Technology (CEPT) is planning to improve the ticket raising process for quite some time. CEPT propose to provide basic trouble shooting tips for the ticket raisers. These trouble shooting tips help resolving many issues locally. The process will thus help in settling all common problems which will ultimately enable the Post offices to provide better and un interrupted services to Citizens. Thus, CEPT believe that this process will provide India Post an opportunity to provide better customer satisfaction.

Accordingly, as a first step, the ticket raising process has been modified for e-MO. As mentioned above, the problems in e-MO handling are broadly categorized into 6 types. In each category, few problem situations are given in the shape of questions. For each situation, troubleshooting tips to overcome the difficulty were given. However, the list is not exhaustive. CEPT will make efforts to make it more exhaustive in future.

The ticket raiser has to answer each question. The questions are given in bold characters against which the ticket raiser has to place a tick mark in token of having done the check.

Below each question, knowledge base is provided (instructions are given) regarding the action to be taken if the answer to the questions is negative.
Ex: A person intend to raise a ticket about Non-transmission of e-MOs.
Then he need to answer the first question as mentioned below:

Whether your office is appearing in the list of registered offices?

  • Instructions are provided below, where the ticket raiser can find out whether the office is appearing in the list of registered offices or not. 
  • Further if the office is not appearing in the list of registered offices, the procedure for registering the office is also furnished there in. 
  • Therefore, before raising a ticket, the ticket raiser should invariably ensure that the office is appearing in the list of registered offices.
As narrated in the example, the ticket raiser should invariably take necessary action as per the instructions given therein against each question.

After completing all the checks, the ticket raiser has to give a declaration in token of having done all the checks. After submitting the declaration, the software will allow the ticket raiser to raise ticket.

CEPT will analyse every ticket to see whether the ticket raiser had actually carried out all checks before raising the ticket and bring it to the notice of their controlling authority.

Suggestions and feedback, if any to improve the software may be given under feedback section. Only those who raised a ticket in HDMS will be able to furnish feedback.

In the above mentioned categories declaration is also added to take precaution measure before going to raise the ticket with CEPT through HDMS.

EMS Client : Speed Net Communication issues and Solution

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EMS Communication Problem and Solution in Post Office

Some B and C class offices are experiencing Speednet communication issues. COD data also pending. 

Solution

  1. Check if symantec is updated
  2. Run a full scan
  3. Restart the machine
  4. If there is a transcheck.txt file in TXD folder in EMSClient folder, delete it.
  5. Add following hosts entry
103.244.127.226 speednetmsg.ptcmysore.gov.in

(Hosts entry help. Open C:\windows\system32\drivers\etc\hosts file in notepad. Add the above line. IP address and URL name should be separated by a tab. Click->file->save. Close the file. Now run Speed Net Communication Module which is EMS Client.)
Thanks to Rajesh C R

Google pays tribute with black ribbon in memory of APJ Abdul Kalam

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Black Ribbon in Memory of APJ Abdul Kalam

apj-abdul-kalam
Google India has paid tribute to 'missile man' APJ Abdul Kalam after he passed away on June 27 of a heart attack in Shillong. The scientist, who also served as the President of India between 2002 and 2007, had collapsed while giving a lecture.

Google often honours important people as well as special days and events with doodles. On Wednesday, the search page displayed a black ribbon in the memory of the late scientist. 

A host of global leaders, including US President Barack Obama, had extended their condolences on the death of the former president. Expressing that Kalam was an inspiration to millions who worked to deepen space cooperation between the US and India, Obama said, "On behalf of the American people, I wish to extend my deepest condolences to the people of India on the passing of former Indian President Dr APJ Abdul Kalam. A scientist and statesman, Dr Kalam rose from humble beginnings to become one of India's most accomplished leaders, earning esteem at home and abroad," said Obama.

How to fix Print spooler not running error ? Solved

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Solved Printer spooler error in Windows

About Print Spooler Service.

Print spooler service is a service which gives the print command to printer. It is manage the multiple print commands and gives to the print one by one when last print is done. Printer spooler service works with two system files 
spoolss.dll / spoolsv.exe and one service.

Symptoms.

One of following error you may be occurs when give the print command.

  1. Local print spooler is not running. please restart the spooler.
  2. Print spooler is not working.
  3. Print spooler won’t start.
  4. Printer spooler service can’t start.
  5. Print Spooler service getting the error message while printing.
  6. Says, start the print spooler service first, then try to print again.

Causes

There are lots of causes of “print spooler is not working” issue. Actually, most of the Viruses and Trojans does target the “print spooler service” to corrupt. they can also corrupt the registry of print spooler service because Print spooler service is only the one service which will effect most of the users who use the printer. Users wants to take print out however they getting the error message “Print spooler service has stopped please restart the service, the local print spooler is not running. please restart the spooler”.

How to Fix “Print Spooler Service”

In order to fix print spooler service. Run our tool to fix it, click on below link to download “Print Spooler Repair Tool” (Freeware). It will reset print spooler service as default.

Download Print Spooler Repair Tool.exe (Freeware) for windows XP, Vista, Windows 7, Windows 8.

Download Repair Tool



After completion please Restart your computer, and then print spooler problem will be fixed. What Errors it can solve.
Print spooler service is not working
  • Print spooler error 1053
  • Print spooler error 1068
  • Print spooler error 1058
  • Print spooler service can’t start

Related contents.

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Windows 8 print spooler repair Windows 8, spooler fix it tools for windows xp, print spooler problems free help, How to fix print spooler problem in win xp win vista win 7 win 8. can’t start print spooler windows 7, printer spooler printers are missing and spooler not running, Cant add printer, Print Spooler not running error please help me.

Cannot add printer error messages comes “print spooler service had stopped please start the print spooler service”

Don’t worry about this error message here is the proper solution for these type of spooler problems. after this fix your problem will be solved, Your spooler will be repaired automatically, and get start, it will restore the spooler service as per default stage, which they does usually.

Please download this tool, it will fix all the corruption of print spooler. you just need to run this repiar tool (Freeware) and restart the computer once, after restart your spooler problem will be solved.

Set tab stops or clear them in MS Office : Word

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MS Office : Set Tab Stops / Clear them

Microsoft Windows : Microsoft Office 2003/ 2007/ 2010 /2013.

Set tab stops

Note    You can also use the document layout options in Word to set up your document. For example, you can easily create a table of contents or an index without setting a single tab stop. You can also use the predesigned table and header and footer options. In addition, Word provides predesigned cover pages and various page-layout options to make document setup easier.

Set tab stops by using the ruler

1.      Click the tab selector at the left end of the ruler until it displays the type of tab that you want.
Notes    If you don't see the horizontal ruler that runs along the top of the document, click the View Ruler button at the top of the vertical scroll bar.
View Ruler button
2.      Click the ruler where you want to set the tab stop.

Tab stops on the ruler

Tab image
A Left Tab stop sets the start position of text that will then run to the right as you type.
Center Tab button
A Center Tab stop sets the position of the middle of the text. The text centers on this position as you type.
Tab image
A Right Tab stop sets the right end of the text. As you type, the text moves to the left.
Tab image
A Decimal Tab stop aligns numbers around a decimal point. Independent of the number of digits, the decimal point will be in the same position. (You can align numbers around a decimal character only; you cannot use the decimal tab to align numbers around a different character, such as a hyphen or an ampersand symbol.)
Bar Tab button
A Bar Tab stop doesn't position text. It inserts a vertical bar at the tab position.

Notes about using the horizontal ruler to set tab stops

·         By default, there are no tab stops on the ruler when you open a new blank document.
·         The final two options on the tab selector are actually for indents. You can click these and then click the ruler to position the indents, rather than sliding the indent markers along the ruler. Click First Line Indent Button image, and then click the upper half of the horizontal ruler where you want the first line of a paragraph to begin. Click Hanging Indent Button image, and then click the lower half of the horizontal ruler where you want the second and all following lines of a paragraph to begin.
·         When you set a bar tab stop, a vertical bar line appears where you set the tab stop (you don't need to press the TAB key). A bar tab is similar to strikethrough formatting, but it runs vertically through your paragraph at the location of the bar tab stop. Like other types of tabs, you can set a bar tab stop before or after you type the text of your paragraph.
·         You can remove a tab stop by dragging it (up or down) off the ruler. When you release the mouse button, the tab stop disappears.
·         You can also drag existing tab stops left or right along the ruler to a different position.
·         When multiple paragraphs are selected, only the tabs from the first paragraph show on the ruler.

Set tab stops by using the Tabs dialog box

If you want your tab stops at precise positions that you can't get by clicking the ruler, or if you want to insert a specific character (leader) before the tab, you can use the Tabs dialog box.
1.      Click the Page Layout tab, click the Paragraph Dialog Box Launcher, and then click Tabs.

Paragraph group on the Page Layout tab
2.      Under Tab stop position, type the location where you want to set the tab stop.
3.      Under Alignment, click the type of tab stop that you want.
4.      To add dots with your tab stop, or to add another type of leader, click the option that you want under Leader.
5.      Click Set.
6.      Repeat steps 2-5 to add another tab stop, or click OK.
Portions of this article were excerpted from Training on Office.com.

Add leaders, or dotted lines, between tab stops

You can add dot leaders between tab stops or choose other formatting options in the Tabs dialog box.
1.      Type the text that you want to appear before the leader.
2.      On the horizontal ruler, set the tab stop that you want.
3.      Click the Page Layout tab, click the ParagraphDialog Box Launcher, and then click Tabs.
Paragraph group on the Page Layout tab
4.      Under Leader, click the leader option that you want.
5.      Click OK, and then press TAB.
When you press ENTER to start a new line, the formatted tab stop is available on the new line.
Tip   If you want to use tab stops and dot leaders to format a table of contents, consider using Word to create a table of contents automatically.

Change the spacing between the default tab stops

If you set manual tab stops, the default tab stops are interrupted by the manual tab stops that you set. Manual tab stops that are set on the ruler override the default tab stop settings.
1.      On the Page Layout tab, click the Paragraph Dialog Box Launcher.
Paragraph group on the Page Layout tab
2.      In the Paragraph dialog box, click Tabs.
3.      In the Default tab stops box, enter the amount of spacing that you want between the default tab stops.
When you press the TAB key, your tab will stop across the page at the distance that you specified.

Clear tab stop spacing

If you added manual tab stops, you can clear the spacing for one tab stop or for all manual tab stops. After you clear the spacing, the tab stop characters move to default locations.
1.      On the Page Layout tab, click the Paragraph Dialog Box Launcher.
Paragraph group on the Page Layout tab
2.      In the Paragraph dialog box, click Tabs.
3.      In the list under Tab stop position, click the tab stop position that you want to clear, and then click Clear.
Tip    To remove the spacing from all manual tab stops, click Clear All.
4.      Repeat step 3 for each tab stop position that you want to clear.
5.      Click OK.
   The tab stop characters are not removed. To remove them, you need to delete them manually or run find and replace, with ^t in the Find what box and an empty Replace with box. To open the Find and Replace dialog box, on Home tab, in the Editing group, click Replace.

Jul 29, 2015

7th Pay Commission Likely to Hike Salaries By 40%: Report from Credit Suisse

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The 7th Pay Commission is likely to raise the salaries of government employees by up to 40 per cent, said Neelkanth Mishra, India equity strategist of Credit Suisse. The Pay Commission will submit its recommendations in October and it will be implemented by next year.
"As the Pay Commission numbers come through there could be a 30-40 per cent increase for each individual. It won't be as big as last time because it was driven by a lot of arrears but definitely a large number of government employees will come into the pay bracket which can afford to have, for example, four-wheelers," he said in an interview with NDTV. (Watch the full interview)

Credit Suisse says about one-third of India's middle class is employed by the government and as the 7th Pay Commission comes through, there will be an improvement in discretionary spending.

"In Tier 3, Tier 4 towns where government employees are 50-60 per cent of the middle class, it is very likely that real estate markets will take off again," Mr Mishra said.

Once the Pay Commission submits its recommendations in October, it will take 3-6 months for the Centre and the states to announce its implementation, Credit Suisse said.

Gujarat and Madhya Pradesh have already indicated that they are going to implement the 7th Pay Commission recommendations from January 1, 2016, he said.

As clarity emerges on the 7th Pay Commission, consumption will see an uptick and that could act as a stimulus to the economy, the brokerage said.

However, Mr Mishra struck a note of caution. "Clearly if you see a third or 35 per cent of your middle class getting a 40 per cent or 30 per cent jump in compensation in one shot, the fears of inflation will rise." Expectations of rate cuts can get pushed out and some possible fiscal pressures can emerge, he warned.

India Post to Release Series of Stamps on Well Known Singers, Writers, Freedom Fighters, Painters and Dancers

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dia Post to Release Series of Stamps on Well Known Singers, Writers, Freedom Fighters, Painters and Dancers
Promote Philately in Children's- Ravi Shankar Prasad
The Government has decided to release series of stamps on Singers, Writers, Freedom-fighters, Painters and Dancers. It has also decided that ceremonial stamps issued so far may also be made available in all post offices for easy purchase by the public. The philatelic advisory committee which met under the Chairmanship of Minister for Communication & IT, Shri Ravi Shankar Prasad yesterday also decided that stamps with picture postcards may be release on tourist places in India such as Taj Mahal, Ajanta and Ellora, Belur Math, Khajuraho etc. 

Shri Ravi Shankar Prasad also directed the department to conduct a letter writing competition at district level with suitable awards for the winner to promote philately among children’s. He also directed that a series of stamps on Charkha be released on 2nd October, 2015. 

Further, Minister of Communication & IT also suggested having designs of philatelic stamps through crowd sourcing. Commemorative postage stamp on “Swach Bharat”, the theme of Clean India was released by Department of Posts, on 30.01.2015, the design was decided through open competition. A commemorative postage stamp on Women Empowerment is being released on 15th August, 2015, the design has been decided by crowd sourcing. The MOC&IT also desired to bring technology in philately. Mobile app should be developed so that people can have information about philatelic stamps. Social Media should be used for promoting philately. 

Facebook on Philately has been introduced which has brought out awareness to the people throughout the globe. The Philatelic Advisory Committee (PAC) members comprising of eminent persons from various fields such as art, literature, music, dance participated in the meeting. In this context, it is to inform that the Philatelic Advisory Committee (PAC) members gave their valuable suggestions in the above mentioned fields and also discussed the steps to be taken for promoting Philately among the public of various age groups. Suggestions were made for promoting philately through Culture and Policies also. Joint Issues released by Department of Posts, promote Philately through Culture

HP LaserJet P1000-P1500 Basic Drivers for Windows

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HP LaserJet P1006 Printer

Installation Procedure

  • Close any software programs running on your computer.
  • Click the Download only button and save this file.
  • Double click on the downloaded file. The self-extracting process will appear.
  • Click to accept the terms in the license agreement. Click Next.
  • Driver installation begins. Driver files are pre-installed during this process.
  • A screen pops up to prompt to connect the USB cable. Insert the USB cable.
  • Device is connected, waiting for PnP to finish installing driver.
  • Click Finish to complete software installation.

Compatibility:

  1. Microsoft Windows Vista
  2. Microsoft Windows 7 (32-bit)
  3. Microsoft Windows Server 2003
  4. Microsoft Windows 8 (32-bit)
  5. Microsoft Windows 8.1 (32-bit)
  6. Microsoft Windows XP
  7. Microsoft Windows 2000

Download Drivers for HP Laserjet P1000 series

    Related Content:

    HP Laserjet Printer P1000 series includes the following  HP LaserJet P1005, P1006, P1007, P1008, and P1500 Printer Series

    Handling of Cheques collected for DOP DIGIFRANK from RMFS customers

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    DIGIFRANK Cheque handling in DOP

    All the payments/credits received from RMFS customers at the Post Offices should be handled as e-payment transactions only in Point of Salecounter under biller name DOP DIGIFRANK. The particulars are to be entered correctly.
    Whenever, Cheques relating to e-payment transactions are collected through POS counter, the cheques are to be transferred to the Treasurer through the option 'Counter Cheques' only. Otherwise, data pertaining to e-counter database (e-payment transaction) will not be transferred to Treasury.

    Read Full Document of DOP DIGIFRANK Cheque Collection




    Related Content of DIGIFRANK is DIGIFRANK Cheque Collection, Cheque Updation in DIGIFRANK, DIGIFRANK Cheque handing, DIGIFRANK Accounting in DOP, Cheque handling process of DIGIFRANK, Cheque Collection and Updation process of DIGIFRANK in DOP, India Post DIGIFRANK, DIGIFRANK potools, DIGIFRANK.

    Important clarifications from Directorate in DOP Finacle

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    SOME OF THE IMPORTANT QUESTIONNAIRES IN DOP FINACLE

    As per the scenario no 14 communicated vide SB order 6/2015 dated 09.06.2015 no withdrawal form is required to be obtained for mode of deposit by transfer from SB account in respect of re-investments and this transaction will be treated as non cash transaction.

    1. It may please be clarified whether SB pay in slip is required to be collected OR NOT , when maturity amount of a scheme is transferred to SB account? It will be also be considered as NON CASH TRANSACTION.

    2. Similarly whether pay in slip is required to be collected from the agents when agent commission is automatically deposited to their SB accounts and these transactions will also be treated as non cash transaction?

    3. Agents are required to write AAR number on ACG-17 used for taking commission earned on investments made by them ( SB order no 6/2013 dated 25.04.2013). If it is not done, the investment will be treated as direct investment and commission will not be paid. In the CBS environment commission earned will be automatically credited to agent's SB account directly.

    In these circumstances, Where the agent has to write AAR number?. No provision is also made in Account opening form to write AAR number by the agent. Provision to write AAR number is to be made in Account opening form.

    SOLUTIONS RECEIVED FROM THE DIRECTORATE

    1. It may please be clarified whether SB pay in slip is required to be collected OR NOT , when maturity amount of a scheme is transferred to SB account? It will be also be considered as NON CASH TRANSACTION.

    NOT REQUIRED

    2. Similarly whether pay in slip is required to be collected from the agents when agent commission is automatically deposited to their SB accounts and these transactions will also be treated as non cash transaction?

    NOT REQUIRED

    3. Agents are required to write AAR number on ACG-17 used for taking comission earned on investments made by them ( SB order no 6/2013 dated 25.04.2013). If it is not done, the investment will be treated as direct investment and comission will not be paid. In the CBS environment comission earned will be automatically credited to agent's SB account directly.
    In these circumstances, Where the agent has to write AAR number?. No provision is also made in Account opening form to write AAR number by the agent. Provision to write AAR number is to be made in Account opening form.
    TAKING ACG-17 has not been discontinued yet. 

    Hp Call logging process, Escalation matrix and faq on Hp Support

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    Hp Call Logging Process

    > Dial 1800 11 2267 (Toll Free) or 3030 6363 (prefix STD code of your city)
    > For Priority Logging ( Support-1)
    > Once Connected to HP Globoal Support Center
    >Choose the language
    > Dial->4 Then
    > Dial->2 Then
    > Dial Pass code-> 9705
    > Then Select the choice of product as per IVR
    > Then Speak to HP Rep to log the case.
    > Note Down the case id for tracking.

    Frequently Asked Question

    Q1. Whether the vendor is providing O/S support after installation. The preloaded O/S though good it seems have at some locations crashed during work of installation/ work progress of departmental software. Whether HP is comprehensively supporting the O/S may be informed. The same is not true with M/s Wipro and M/s HCL Ltd as they are supporting the O/S also.
    Ans: HP is Providing O/S support remotely as well as onsite case to case basis.
    Q2. What is the time lag for getting spare parts, if required upon to be supplied in case of damage. It took more than 3 days to get one HDD replaced.
    Ans: All required spares which need to be replaced are provided within three working days, Physical damage cases will be replaced on chargeable basis.
    Q3. What extent we are supposed to open up the Cabin of CPU or other hardware's as the HP customer support over phone, is extensively requiring us to do so each time the log is made for a complaint.
    Ans: End user is not suppose to open the cabin of CPU incase the technical person supporting insist on the same please ask the technical person to take me in con-call on 09818278064.
    Q3a. Is it required to actually open the cabins each time, since the system is in warranty, the Phone-in customer support usually asks to open up, re-fix the RAM, re-fix the Cables joining the Mother Board to the HDD, CD-RW and even other fixtures. They are not accepting to log the complaint even without these exercises. This is totally unhealthy as it may otherwise lead to some other faults/complaints, while opening the cabins.
    Ans: End user is not suppose to open the cabin of CPU incase the technical person supporting insist on the same please ask the technical person to take me in con-call on 09818278064.or mail me the reference case id at Sharavan.singhal@hp.com

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